Transport for London (TfL) has introduced an assessment of applicants’ safety, equality and regulatory understanding (SERU).  This includes:

a)    Drivers’ obligations under the PHV (London) Act 1998 including the associated regulations and relevant obligations including under the Equality Act 2010;
b)    Policies and guidance issued by Transport for London (TfL) or other persons which are relevant to London PHV drivers; 
c)    The particular needs of passengers that arise because a passenger has (or
may have) a protected characteristic under the Equality Act 2010;
d)    Protecting children and adults at risk from harm and abuse;
e)    Passenger and driver safety; 
f)    Road and vehicle safety.

Our SERU course is designed to train our experienced drivers with minimum effort to get their success. We have created our own questions and mock test for your 100% success in the exam.